
Pet Urine Odour Removal
You shouldn’t have to feel embarrassed by pet smells in your home when friends and family come to visit.
With Chem-Dry’s P.U.R.T.®, you will never have to feel embarrassed again. Discover how Chem-Dry can eliminate pet urine odours forever.
Remove pet urine odours.

P.U.R.T.® destroys pet urine odour
Here at Chem-Dry Australia, we love our pets. They brighten up our day and they’re always there to support us, through thick and thin. However, they can make it a real challenge to keep your home clean, healthy and smelling fresh.
Chem-Dry Australia can eliminate pet urine odours from your carpets and rugs by applying our revolutionary cleaning product P.U.R.T.® (Pet Urine Removal Treatment).
What happens if pet urine odours aren’t properly treated?
❌ Persistent odours that can leave your home smelling less fresh, even after cleaning.
❌ Urine stains and odours become more difficult to remove the longer they’re left untreated.
❌ Recurring odours, especially during humid weather when dried urine crystals can reactivate.
❌ Hidden urine contamination that can remain deep within carpet fibres, underlay, and even the subfloor.
❌ Permanent staining or damage to carpets and flooring if urine isn’t treated promptly.
❌ Pets returning to the same spots, as lingering odours can encourage repeat accidents.
❌ A home that doesn’t feel as clean or inviting, even with regular vacuuming or standard carpet cleaning.
❌ More extensive and costly treatment if urine penetrates deeper into carpets and flooring over time.
Eliminate pet urine odours forever
P.U.R.T.® contacts the source of the odour and then immediately begins a chemical reaction that destroys the urine odour. It’s shown excellent results on even the most severe urine damage.
If not treated properly, the odour from pet accidents can travel through the entire home and impact your health and your happiness. The smell emitted from an accident area also often leads to repeat incidents in the same area until it is properly eliminated.
Pet urine in the carpet not only leaves an unsightly stain and an unpleasant odour, but it penetrates the fibres and contaminates both the carpet and the floor underneath. That’s why it can require major restoration work, well beyond just a simple cleaning and treating.
See the difference professional pet urine odour removal treatment can make
Pet accidents can leave behind more than an obvious stain. When urine penetrates carpet fibres and padding, lingering odours can be difficult to tackle with everyday cleaning alone. The results speak for themselves, showing how professional treatment can help address stubborn pet stains and lingering odours. Chem-Dry’s P.U.R.T.® service is designed to target pet urine odours at the source rather than simply masking them.


Whether you’re dealing with a recent accident or lingering odours from past pet mishaps, Chem-Dry’s professional treatment can help freshen your carpets and create a cleaner-smelling home. With expert care and a process designed to tackle pet urine odours at the source, you can get back to enjoying a fresher, more inviting space.

The longer an incident goes untreated, the more likely the urine odour is to permeate deeper and deeper into floors, walls and even the framework and foundation of the home. As the urine dries, the liquid evaporates but the urine crystals become even more concentrated and pungent.
Simple cleaning will not remove this odour. Until recently, there wasn’t a product available that that was effective at removing urine odours.
Frequently asked questions about Pet Urine Odour Removal
How is Chem-Dry’s pet urine odour removal treatment different from other cleaning systems?
Chem-Dry’s Pet Urine Removal Treatment (P.U.R.T.®) is designed to eliminate pet urine odours at their source rather than simply masking them. It penetrates deep into the carpet to target urine deposits, providing a more effective, longer-lasting solution than standard carpet cleaning or deodorising treatments.
Is pet urine treatment safe for pets?
Yes. Chem-Dry’s P.U.R.T.® professional treatments are designed for use in family homes when applied according to the manufacturer’s guidelines.
Can carpet cleaning remove dog urine?
Yes, a thorough Chem-Dry professional cleaning (P.U.R.T.®) is the best way to remove dog and other pet urine stains from your carpets.
How do you remove pet urine odour from carpets?
Pet odours can linger on for months if not treated properly. As urine dries in the carpet and padding, what’s left are millions of concentrated urine crystals that become even more pungent. Many companies just mask this odour.
Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment) to explode the urine crystals and break down the enzymes which get rid of the pet urine odour forever.
Will the smell be completely eliminated?
Results vary depending on the extent of contamination, but specialised treatments like P.U.R.T.® are designed to address the source rather than simply mask odours.
Why does pet urine smell return after cleaning?
Urine crystals can remain deep within carpet fibres, underlay and subfloors. Surface cleaning alone may not remove the source of the odour.
How do you get old dog urine out of carpet?
Many store-bought products give the appearance of cleanliness, but only cover up the dog urine. To fully remove old dog urine stains, the Chem-Dry process breaks down the source of the contamination and tackles even the parts of the stain that you can’t see.
Can pet urine damage carpet fibres?
Yes. Over time, urine can discolour fibres and damage carpet backing if left untreated.
How often should I have my carpets cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. If you have kids, pets or if someone in your home has asthma or allergies, it’s advisable to do it even more frequently.
Regular cleaning will not only improve your home’s appearance, but it will eliminate germs and allergens, improve your home’s indoor air quality and extend the life of your carpeting.
How often do upholstery manufacturers recommend that you clean furniture items?
Manufacturers recommend professional upholstery cleanings every 24-48 months. As with carpets, the presence of kids, pets, allergies and asthma in the home necessitates more frequent cleanings to improve air quality and the overall healthfulness of the home.
Remove pet urine odours.
The Most Trusted Carpet Cleaning Professionals in Australia.
Founded in 1977, Chem-Dry has become the largest franchise of its kind in the world.
* Based on studies conducted by independent laboratories of Chem-Dry’s HCE (Hot Carbonating Extraction), P.U.R.T.® (Pet Urine Removal Treatment), Granite Countertop Renewal, and Tile, Stone & Grout cleaning processes. Allergens tested were dog and cat dander and dust mite allergen. Pet odour results based on testing with the most common odour sources found in dog and cat urine. Pet urine bacteria results based on Chem-Dry’s HCE cleaning process and a sanitiser, combined with P.U.R.T. All bacteria results include use of sanitiser. Figures are an average across multiple tests.
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